Information & Helpful

Our hotel offers services for every trip and every vacation – whether you are traveling privately, on business, alone or with the family.

From concert booking to hiking tips to baby cribs or meeting with team building ideas – individual service is a matter of course for us. You are missing something?

ask us – we are happy to help.

If you need a doctor, please contact the reception.
The nearest pharmacy is only a two-minute walk from the hotel.

Bahnhofs-Apotheke - Bahnhofstrasse 36

If we are informed in time, we will have bedding, pillows and comforters ready for allergy sufferers. If you inform us about food allergies or food intolerances in time, we will cook for you accordingly. The same applies to gluten-free or lactose-free dishes.

We will gladly provide you with a baby crib without charge, subject to availability.

The nearest ATM is available at the Kreissparkasse Garmisch-Partenkirchen, Bahnhofstrasse 40.

Would you like to be greeted by a bouquet of flowers in your room upon arrival? We will be happy to provide this for you on request for a fee. Beautiful flowers are available, for example, at the Rosl flower store, Bahnhofstrasse 6, in Garmisch-Partenkirchen.

Check-in at the hotel from 15:00

Check-out at the hotel until 11:00

The electrical voltage is 220 volts throughout the hotel.

For our hotel guests we offer free bike rental directly at our house. 28 bicycles are available to you: women's, men's and children's bikes, optionally as mountain, trekking and city bikes. Please contact reception if you would like to rent a bike. You are also welcome to use our bike service room for your own bike.

We offer flat screen TVs with cable connection. Please refer to the list in your room for the program overview.

We support you in planning - whether for the anniversary, the day of honor or the party. Or do you want to surprise your loved ones with a beautifully set table in the restaurant? Please contact the reception or send an email to:

Our SAVIANO fitness area features the latest strength and cardio equipment from Matrix. The high-quality equipment offers a high level of performance and functionality. The SAVIANO fitness area is open daily from 08:00-22:00 and is free of charge for our hotel guests

You can expect an inviting breakfast buffet with coffee, tea, juices, cereals, eggs, rolls, homemade jams, sweets, savories and more. Breakfast is available from 7-10am and on weekends from 7-11am.

You want to leave later? Use our luggage storage service.

A great experience! We have created a offer together with the paragliding school Garmisch-Partenkirchen. Bird-free during a tandem flight - just give it a try. Please book our offer online, or contact the reception.

You would like a private guest tour, a guided mountain hike or a private ski instructor? We will be happy to make the reservation for you and put you in touch.

The Garmisch-Partenkirchen Golf Club is located 8 km from the hotel in Oberau. It includes both a 9-hole course and an 18-hole course. We offer a complete offer including overnight stay and green fee.

We serve a menu with a choice of two main courses, freshly cooked with products from the region. Dinner is served from 18:00-21:00.

We are happy to welcome your dog as well as you. The price per dog  is 10 euro per night.

Dogs are not allowed in our restaurant.

In principle, you can walk with your dog on all hiking trails. Note that during the closed season and if you are walking across an alpine pasture with animals, the dog will be at heel.

We offer our hotel guests free Wi-Fi throughout the hotel.

You can start directly from our hotel. Ask at the reception for challenging trails with great views of the Bavarian Alps.

We have a selection of children's books, colouring materials and games available for the little ones at reception.

Would you like an extra pillow? Please contact the reception or give us this information when booking online.

You can use this service at the reception. The price per page is 30 cents for copies and 1.50 euros for a fax.

At the reception we will gladly give you information about current events in Garmisch-Partenkirchen and surroundings. We also take care of the reservation of tickets.

You are welcome to park your car in our underground car park (on availability) . The parking fee is € 10.00 per day / parking space.

No electric cars.

Whether for the outing, the hut evening, the anniversary or the romantic togetherness - this ride is an unforgettable experience for young and old! We will be happy to reserve a horse-drawn sleigh for you in winter or a carriage for a ride in the snow-free season. Please contact the reception.

Smoking is prohibited throughout the hotel. Failure to comply will result in cleaning charges such as curtain washing, shampooing, etc.

Upscale Bavarian cuisine. Always freshly cooked. With products from the region.

The restaurant is open from 18.00 - 21.00.

We have 19 safes available at the reception.

We offer a 600 sqm wellness area with currently two saunas: Finnish sauna and bio sauna. Use is free of charge for hotel guests. The saunas are open daily from 16:00 - 22:00.

For our skiers, snowboarders and cross-country skiers, we provide a ski cellar with a drying room for ski boots and plenty of space to store skis.

You will get the ski tickets directly at the ticket service of the different cable cars.

Depending on the type of event, we can accommodate 10-60 people and will be happy to assist you with arrangements, including the social programme. Please contact the reception or write an email to: Further information can be found here.

The taxi number is: 08821-1616. You are also welcome to contact the reception.

The phone is by the bed. You can dial directly outside. The charge is € 0.30 per unit and will be automatically added to your bill.

The veterinary practice Dr. Saur in Garmisch-Partenkirchen has an emergency number and also an emergency consultation hour at 11 am on public holidays: 08821 - 766 62.

You need a transfer to and from the airport? We will gladly arrange a shuttle for you. In winter, we are also happy to offer you a ski shuttle to the slopes on request.

Easy walks, walking with children or the challenging tours for professionals with via ferrata - the choice is yours! Garmisch-Partenkirchen offers numerous well-signposted routes for all levels of difficulty. You can get a hiking map at the reception - you can also order the snack for the hiking break on the mountain pasture from us.

Please contact the reception.

In addition to cash payments, we also accept EC cards and VISA, Mastercard and American Express credit cards.

We are happy to help you. Simply contact us or use our contact form directly..